

This has happened recently – on a few different days – after I have transferred documents or images from my cellphone to the PC.Īnd it’s not just one error message popup – if I click the “OK” or the “X” in top right corner to close the message – about another 19 of these images are remaining that I have to click shut. I get an error message “The Device has either stopped responding or has been disconnected” (see photo attached). Recently – Upon unplugging my Android phone from the PC.

Reinstall the brush roll and the nozzle.If it doesn’t, contact our Consumer Care team.Turn the gear by hand to see if it spins.Check the drive gear where the brush roll goes into the foot of the machine and remove any debris that may be wrapped in that area.

